As we primarily sell individual trading cards, we take great care when picking, checking and packaging every order.
Change-of-mind returns:
Individual cards may be eligible for cancellation or return in accordance with applicable UK consumer law. Returned cards must be in the same condition in which they were received, with no damage, marking, alteration or other change in condition.
Damaged cards:
If your card arrives damaged, please contact us as soon as possible after delivery. Please include your order number and clear photographs of the card and packaging so we can investigate and arrange an appropriate resolution.
Incorrect cards:
If you receive a different card from the one you ordered, please contact us with your order details and photographs of the card received. We will work with you to resolve the issue.
Condition of cards:
Cards are individually checked before dispatch. Please refer to the individual product listing for the card's stated condition.
This policy does not affect your statutory rights under UK consumer law.