Orders

What payment methods do you accept?

We accept a range of secure payment methods to make checkout easy and convenient. The payment methods available to you will be displayed at checkout and may vary depending on your location and device.

What is your return policy?

As we primarily sell individual trading cards, we take great care when picking, checking and packaging every order.

Change-of-mind returns:
Individual cards may be eligible for cancellation or return in accordance with applicable UK consumer law. Returned cards must be in the same condition in which they were received, with no damage, marking, alteration or other change in condition.

Damaged cards:
If your card arrives damaged, please contact us as soon as possible after delivery. Please include your order number and clear photographs of the card and packaging so we can investigate and arrange an appropriate resolution.

Incorrect cards:
If you receive a different card from the one you ordered, please contact us with your order details and photographs of the card received. We will work with you to resolve the issue.

Condition of cards:
Cards are individually checked before dispatch. Please refer to the individual product listing for the card's stated condition.

This policy does not affect your statutory rights under UK consumer law.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to help, but we cannot guarantee changes or cancellations once an order has been processed or dispatched.

If your order has already been dispatched, you may need to follow our returns process where applicable.

Your statutory consumer rights are not affected.

Products

Are the products authentic?

Yes. We take the authenticity of our products seriously. Each card is checked before being listed and dispatched. If you have any concerns about the authenticity or condition of a card you receive, please contact us as soon as possible.

What conditions are the cards in?

The condition of each individual card will be clearly stated in its product listing. We carefully inspect cards before dispatch and aim to provide accurate descriptions so you know what to expect before purchasing.

Shipping

How long will my order take to arrive?

Orders are carefully packaged and dispatched as soon as possible after your payment has been confirmed. Delivery times depend on the shipping method selected and your location. Estimated delivery times will be shown at checkout.

How are my cards packaged for shipping?

We take extra care when packaging individual cards. Cards are securely protected to help prevent bending, moisture or damage during transit. Your order will be packaged appropriately based on the number and type of cards purchased.


Still can't see it? Get in touch.

Still got questions?
Don't be a stranger.